When I came across this short story about a teacher who lost his answer book, I recalled my own stupor when, before class, my Kindle suddenly froze and refused to open my notes. In desperation, I vacillated between trying to reset my Kindle and trying to recover my notes, until I finally started reading https://kindle.pissedconsumer.com/customer-service.html to understand how others had gotten through similar breakdowns. Paradoxically, a few complaints from others helped calm me down, and only then did I find a way to download the materials and manage to complete the lesson without a hitch.
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