Seeing this short story about spilling coffee on someone else’s book, I immediately remembered how I once spilled coffee on my favorite e-reader during a morning rush and then desperately tried to restore at least part of my library. My panic was almost identical to the post’s subject—guilt, confusion, and attempts to fix everything. Reading through the experiences of other users on https://kindle.pissedconsumer.com/customer-service.html, I realized I wasn’t alone in such an awkward mess, and that was unexpectedly reassuring. After that, I started to treat my devices more carefully and always make backups—a small thing that really saves me.
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